Terms & Conditions
Last updated: September 2026
These Terms & Conditions govern your access to and use of this website and the services provided by xeromike. By using the site, submitting a form, or purchasing our services, you agree to these terms.
1. Agreement to Terms
By accessing this website you confirm that you have read, understood and agree to be bound by these terms, together with our Privacy Policy and Refund Policy.
2. Use of the Site
You agree to use this website lawfully and not to:
- Copy, scrape or republish site content for commercial purposes without written permission
- Attempt to gain unauthorized access to any part of the site or its infrastructure
- Interfere with the security, availability or performance of the site
- Submit false, misleading or unlawful information through any form
3. Accounts
Where an account is required, you are responsible for the accuracy of your account details and for keeping your credentials confidential. Notify us promptly if you believe your account has been accessed without authorization.
4. Orders, Pricing and Payment
Prices, scope and delivery timelines are set out in the applicable order form or statement of work. Unless stated otherwise, fees are quoted in the currency shown at checkout, are exclusive of taxes, and are payable according to the invoice terms. We may suspend delivery where an invoice is overdue.
5. Subscriptions and Renewals
Subscription services renew for the term stated at purchase unless either party gives written notice of non-renewal before the end of the current term. Usage-based components, such as AI processing credits, are billed in arrears based on actual consumption.
6. AI Services and Acceptable Use
Our services include AI systems that generate output and take actions on your behalf. You agree that:
- You will keep a human review step wherever the consequences of an incorrect action are significant
- You will not use our services to produce unlawful content, infringe third-party rights, or make automated decisions that applicable law forbids
- You are responsible for the data you make available to any agent, and for the instructions and guardrails you configure
- AI output can be incomplete or inaccurate and should be validated before it is relied upon
7. Intellectual Property
You retain all rights in your own data, documents and business content. We retain all rights in our platform, agent runtime, prompts, evaluation tooling, templates and documentation. Nothing in these terms transfers ownership of either party's intellectual property.
8. Third-Party Services
Our services may interoperate with third-party products. Your use of those products is governed by their own terms, and we are not responsible for their availability, performance or content.
9. Disclaimers
The website and any free or evaluation materials are provided on an as-is and as-available basis. Except as expressly stated in an order form, we disclaim all warranties, whether express or implied, including fitness for a particular purpose.
10. Limitation of Liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental or consequential damages, or for lost profits or lost data. Our total liability arising out of or relating to the services is limited to the fees paid for the affected service in the twelve months preceding the claim.
11. Termination
Either party may terminate a subscription for material breach that remains uncured after written notice, or immediately if the other party becomes insolvent. On termination you remain liable for fees for services delivered up to the effective date.
12. Changes to These Terms
We may update these terms from time to time. The revised version will be posted on this page and takes effect on the last updated date shown above. Continued use of the site after that date constitutes acceptance of the revised terms.
13. Contact
Questions about these terms? Reach us through the contact page.